PRIVACY POLICY
BASIC DATA PROTECTION INFORMATION
Controller C.P. APARTAMENTOS MASARU + info
Purpose To respond to requests made through the website, manage the sending of information, manage your online purchases. + info
Legal basis Data subject consent and performance of a pre-contract/contract + info
Recipients Data will not be disclosed to third parties except where legally required or when necessary to handle your request + info
Rights You may exercise your rights of access, rectification, erasure and objection, restriction of processing, data portability and not to be subject to automated individual decision-making. + info
Additional information You can consult additional information on Data Protection on our website. + info
C.P. APARTAMENTOS MASARU, hereinafter, undertakes to comply with the legislation in force at all times regarding the processing of personal data. Through the following privacy policy, C.P. APARTAMENTOS MASARU, in accordance with the requirements set out in the GDPR, informs users of:
1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
The controller of your data is C.P. APARTAMENTOS MASARU:
- Identity C.P. APARTAMENTOS MASARU - E38018115
- Address Calle Los Robles, 2, 38400 - Puerto De La Cruz
- Telephone 922370085
- Fax 922370331
- Website apartamentosmasaru.com
- Email info@apartamentosmasaru.com
- Data Protection Officer DPO Contact
C.P. APARTAMENTOS MASARU informs the user that the data provided through browsing our website, the contact form or by sending emails will be processed by C.P. APARTAMENTOS MASARU and that such processing is included in the Record of Processing Activities managed by C.P. APARTAMENTOS MASARU in accordance with the GDPR.
2. WHAT ARE YOUR PERSONAL DATA USED FOR?
On apartamentosmasaru.com, when the user accepts our privacy policy, they authorize us to use and process the personal data provided for:
- Sending you information and providing the service requested through the various forms available on our website.
- Providing you with information about the requested offers, products and services.
- Occasionally, C.P. APARTAMENTOS MASARU may use your personal data to send you notifications by email. These notifications will be made to inform you about changes in our services or products or in our legal conditions policies.
- Processing your online purchase through our platform.
- Sending you commercial communications about offers, activities and promotions of C.P. APARTAMENTOS MASARU and the sector that may be of interest to you by conventional or electronic means when you have checked the box indicating that you wish to receive information.
apartamentosmasaru.com also collects information from website users not directly provided by them through cookies and DARD devices. The data collected through cookies and other devices will be used for statistical studies and profile analysis in order to provide a better service through our website. For this purpose, the GOOGLE ANALYTICS application will be used, which is a Google tool to help website owners analyze how their visitors interact with their properties. You can obtain more information about its privacy policy at https://www.google.es/intl/es_ALL/analytics/learn/privacy.html
Google, including all its tools, complies with the EU-US Privacy Shield Framework, in accordance with the provisions established by the United States Department of Commerce regarding the collection, use and retention of personal information from European Union member countries.
apartamentosmasaru.com will always seek to establish appropriate mechanisms to obtain the User's consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if they continue browsing our page, they consent to the installation of cookies. Acceptance of the installation of cookies entails acceptance of the storage of the IP address in the records of apartamentosmasaru.com, together with the date of acceptance, for a period of one year, in order to demonstrate the consent given. You can obtain more information in our "Cookies Policy".
3. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?
The legal basis for the processing of your data by C.P. APARTAMENTOS MASARU is:
- The execution of a pre-contract/contract to send you information and provide the requested service, for the management of your online purchase, which would not be possible otherwise.
4. HOW LONG DO WE KEEP YOUR DATA?
The data used to send you information or provide the requested service through the various forms available on our website and to manage your online purchase through our platform will be kept for as long as the contractual relationship remains in force, and once it has ended, for the legally established limitation periods.
The IP address obtained through cookies will be stored for a period of one year, in order to demonstrate the user's consent.
Regarding the retention period of cookies, you can obtain more information on our website in the "Cookies Policy" section.
5. WHAT TYPES OF DATA DO WE PROCESS FROM OUR USERS?
C.P. APARTAMENTOS MASARU processes the following categories of data:
a) Data of users who fill in any of the available forms: The personal data requested by C.P. APARTAMENTOS MASARU include:
- Identification data: name and surname, telephone, postal and email address
b) Data of users who make a purchase:
- Identification data: Title, name, surname, postal and email address, telephone, billing address.
- Transaction data: Products purchased and payment method
c) Data of users browsing our website: Data provided by cookies and Google Analytics.
Only persons over 16 years of age may provide data through our website. If you are under this age, you must have the consent of your parents or legal guardians.
The User guarantees the authenticity and timeliness of all data communicated to C.P. APARTAMENTOS MASARU and declares that they are over 16 years of age, and will be solely responsible for any false or inaccurate statements made.
Personal data processed by C.P. APARTAMENTOS MASARU may be mandatory or voluntary.
Voluntary information is that which the user is not obliged to provide in order to contact us. Fields marked with an asterisk (*) or the word (required) in our forms are mandatory, and refusal to provide them will make it impossible to provide the service or respond to your request.
If you provide us with data of third parties, you declare that you have their consent and undertake to provide them with the information contained in this clause, exempting C.P. APARTAMENTOS MASARU from any obligation. However, C.P. APARTAMENTOS MASARU may carry out checks to verify that the third party has been informed, adopting the due diligence measures established in data protection regulations.
6. TO WHICH RECIPIENTS WILL YOUR DATA BE DISCLOSED?
Data will not be disclosed to third parties except where legally required or when necessary to handle your request.
7. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?
The user may exercise the following rights before C.P. APARTAMENTOS MASARU:
a) Access their personal data
b) Rectify them when they are inaccurate or incomplete
c) Request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected
d) Object to their processing
e) Request the restriction of the processing of their data when any of the conditions provided for in the regulations apply
f) Request the portability of their data in the cases provided for in the regulations
g) Not be subject to automated decisions
h) Withdraw the consents given
To exercise their rights, the user must send a written request indicating the right they wish to exercise and attach proof of identity and a postal or electronic address for notification purposes. This request can be made by post to: C.P. APARTAMENTOS MASARU Calle Los Robles, 2, 38400 - Puerto De La Cruz, or by email to: info@apartamentosmasaru.com.
C.P. APARTAMENTOS MASARU must respond to the request to exercise rights within one month from receipt of the request. This period may be extended by two further months where necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.
Likewise, data subjects have the right to lodge a complaint with the competent Supervisory Authority (Spanish Data Protection Agency) when they consider that C.P. APARTAMENTOS MASARU has violated the rights recognized by data protection regulations at www.aepd.es
8. ARE MY DATA SECURE?
C.P. APARTAMENTOS MASARU has a contract in force with the Hosting company AYOWEB DESIGN STUDIO SL for the hosting of its website. It is a European company and has the latest security measures.
C.P. APARTAMENTOS MASARU guarantees the adoption of appropriate measures to ensure the confidential processing of your data, given their sensitive nature.
C.P. APARTAMENTOS MASARU undertakes that such data will remain confidential, treating them with the utmost reserve, and declares that it has implemented in its information system the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (GDPR).
9. LINKS TO OTHER WEBSITES
If you choose to leave our Website through links to other websites not belonging to our entity, C.P. APARTAMENTOS MASARU shall not be responsible for the privacy policies of such websites or for the cookies that they may store on the user's computer.